FAQs

Can you make custom size screen doors?

Yes, custom size screen doors are our specialty! Simply enter your custom measurements in the "Custom Dimensions & Special Instructions" text box on the door you have selected. We can build custom sizes up to 42" wide and 96" tall to meet your specific requirements.  If you need your door built to an exact fraction, simply select the nearest whole number from the width and height dropdown and the fractional measurements in the "Custom Dimensions & Special Instructions" text box on the door you have selected. 

width-height-custom.png

 

Do you make screen doors for French Doors?

Yes! Just add two doors to your cart. We also have a wood astragal available in every lumber species we use to make our doors. Simply add to your cart if desired. An astragal is a strip of wood that stops one door from swinging past the other. 

charleston-customerphoto.jpeg

 

Are your screen doors handed? 

No, you can hinge our doors on either side. We do not mortise so that you/your contractor can install according to your needs.

However, a few select styles of hinges we offer are "handed" and require you to specify the handing of your doorway. You can use the chart below to find the handing of an existing door or to determine what you want.

handing.png

 

How thick are your doors?

All of our wood screen doors are 1-1/8" (1.125) thick.

 

What is your screen made of? 

We use charcoal-colored fiberglass mesh as a standard in our screen doors. You can order any door with our standard fiberglass screen at no additional charge, or choose to upgrade to the Fiberglass Plus or Super Screen instead. The standard fiberglass screen mesh is 18 x 16.

Fiberglass Plus is a tighter mesh to restrict even more pests, especially no-see-ums. The screen mesh is 20 x 20.

Super Screen is three times stronger than fiberglass mesh. It is UV-, pet-, hail-, and wind-resistant, and comes with a 10 year manufacturer warranty. The screen mesh is 17 x 14.

For additional information on our screen material, check out our blog that discusses the different types of screen mesh we offer: Choosing the Right Screen

Can you make a screen door with a dog / pet door?

Yes! We offer the Pet Door in both the Premium and Select Series! We also have a Beagle Pet Door with a Beagle panel, but contact us and we could make an insert with your breed of choice or something else entirely!

Can you make porch screens?

Yes, we do porch screens for your screened in porch! One option is to design your porch around doors connected together in a pre-planned configuration. The more traditional way is to order custom size screen doors to fit your opening(s). 

fullsizeoutput-2e11.jpeg

 

What kind of wood do you use?

We take great pride in sourcing only the highest quality wood species from reputable sources who care about the environment like we do.

Select Series and Premium Series doors are available in Poplar, Pine, Sapele Mahogany & Douglas Fir.

To learn more about the various wood species we offer, our Wood Screen Doors information can help you select the right wood for your door.

 

Does the screen door come stained / painted / varnished?

We do not offer any of our doors stained, painted, or varnished. We have recently added the option of a factory prime! We use exterior primer in white and we prime before installing the trim so that your entire door is covered. It is ready to receive paint as soon as it arrives!

All doors are shipped from our factory raw and ready to be finished. (Unless you opted for us to save you a step and prime it.) Whether you are choosing to stain or paint your door, keep in mind that some wood varieties accept these finishes better than others. You can find additional information on the wood here: Wood Options.

Poplar and Pine are the most paintable options. However, we use stain-grade wood for all of our doors meaning any wood option can be painted. As for staining, Mahogany and Douglas Fir are stellar options. 

Per our warranty, your door should be finished within 15 days of receipt. For more information on finishing, please review our finishing instructions.

 

Do your screen doors come with storm panels? 

Our screen doors can and do accommodate tempered glass storm panels. Reach out to us at sales@screendoors.com for additional information or to get one added to the screen door that you want to order.

 

Do you work with builders and contractors?

Yes! We love working with contractors, so don't hesitate to see why builders and contractors around the country choose Montana Screen Doors. Give us a call at 1-800-404-8279 to find out more about our Trade Program.

 

Can you ship to Canada?

Yes! We have the capabilities to ship screen doors to your residence or business in Canada. In order to get you the best shipping quote, please call so we can talk though various shipping options.

 

What is the Montana Screen Doors / Screendoors.com warranty? 

Montana Screen Doors wants our customers happy and satisfied and we stand behind our products. Your custom screen door is built to last! We only use the finest hardwoods and products and build them the old-fashioned way--by hand, using time-honored techniques. Our door builders are highly skilled and take pride in each and every door they make and ship them to you with our patented packaging to ensure its safe arrival. As discussed in our shipping, receiving and finishing documents, you will find all the information you need to properly install and maintain your door for years to come.

However, because our products may be exposed to exterior conditions, they will experience normal wear and tear associated with finished exterior wooden products and hardware. Your door is made with solid wood and sent to you unfinished to allow you to finish it as you desire to become a focal point of your home. To maintain its beauty, it is your responsibility to follow through with the recommended wood choices for your location and/or application and our guidelines for storing, installing and finishing. Even with our most diligent care in wood selection and workmanship and your attention to detail in all aspects of receiving and finishing, natural wood materials can falter. Montana Screen Doors guarantees our materials and craftsmanship against any defects (warping and joint failure) for one year. If a problem occurs, you must submit proof of purchase and photos to us. Our service team will evaluate the product and determine whether or not a replacement or repair is necessary. 

Please review our entire warranty for complete information.