Please view this video to see how your door will be shipped and the important information you need about receiving it. Thanks!
SHIPPED BUT NOT DELIVERED : Note - All products ordered and shipped to the customer, but for reasons not the fault of Old Goats, Inc. / screendoors.com and are not signed for or delivered and are returned to us, the shipper, will NOT be refunded shipping and a 30% restocking fee will be required. This 30% restocking fee may be used as a credit toward the purchase of another item. This means we will refund only 70% of your original purchase if the items purchased are standard products and sizes listed on our website screendoors.com. If they are custom size products, NO REFUND will be allowed. In this case, we will re-ship the items to you at an additional charge or you can apply the credit to the purchase of another item.